One of the biggest challenges in referral networks is leakage, where contacts drop and no service confirmation occurs. The Closed Loop model solves this by creating a feedback loop that records each referral’s progress and outcome. Rather than rely on fragmented communication—like disparate spreadsheets, phone logs, or email threads—a closed-loop system consolidates all updates in a single dashboard that care teams can trust. Automated notices of missed appointments help ensure patients stay engaged, while partners can easily update referral results without adopting complex software. This mechanism not only improves operational visibility but also supports workforce efficiency by eliminating redundant outreach tasks. The result is a more resilient care network where every referral is accounted for and contributes to measurable community impact. To see how this process functions step by step, read more about Closed Loop referrals.
